Access and Assessment Centre at Vancouver General Hospital - Segal Family Health Centre

Provides drop-in and phone services to help individuals and families' access mental health and or substance use services in Vancouver. Services include referral intake, on-site assessment, crisis intervention, and short-term treatment. Some multi-lingual services may be available.
Agency
Vancouver Coastal Health
Physical Address

803 West 12th Avenue, Vancouver, BC V5Z 1N1

Phone Numbers
Access Line: 604-675-3700
Main Fax: 604-675-3705
Eligibility
Geographically Restricted
Age Restricted

City of Vancouver residents aged 17 and over experiencing a non-life threatening mental health and or substance use issue.
Application Process
No referral or appointment required; physician referrals accepted. Call the Intake Line to access services or for more information.
Documents Required

Brochure: https://vch.eduhealth.ca/media/VCH/CD/CD.140.V44.pdf

Hours
Monday
07:30 - 22:00
Tuesday
07:30 - 22:00
Wednesday
07:30 - 22:00
Thursday
07:30 - 22:00
Friday
07:30 - 22:00
Saturday
07:30 - 22:00
Sunday
07:30 - 22:00
Phone hours as noted. Walk-in available 07:30 - 21:30.
Main Website: https://www.vch.ca/en/location-service/access-and-assessment-centre-aac-vancouver-general-hospital
Languages
English
Service delivery
In Person
Coverage Area
Vancouver
Accessibility
Wheelchair accessible