Patient Care Quality Office at 1333 West Broadway, Vancouver

Provides patients, clients and residents of BC information on the process to file a concern, or offer a compliment, regarding the quality of care received.

Serves provincial agencies such as BC Cancer Agency, BC Centre for Disease Control, BC Children's Hospital, BC Women's Hospital and Health Centre, BC Emergency Health Services, and BC Mental Health and Addiction Services.

Agency
Provincial Health Services Authority
Physical Address

200-1333 West Broadway, Vancouver, BC V6H 4C1

Phone Numbers
Toll Free Line: 1-888-875-3256
Main Fax: 604-708-2762
Eligibility
Open
Application Process
See website for guidance in submitting feedback. Call or email the Patient Care Quality Office for assistance or for an in person appointment.
Hours
Monday
08:30 - 16:30
Tuesday
08:30 - 16:30
Wednesday
08:30 - 16:30
Thursday
08:30 - 16:30
Friday
08:30 - 16:30
Closed statutory holidays
Main Website: https://www.phsa.ca/about/patient-experience-quality-of-care/patient-experience/patient-care-quality-office
Languages
English
Translation services available
Service delivery
In Person
Coverage Area
Province of BC
Accessibility
Wheelchair accessible