Patient Care Quality Office at 299 Victoria Street, Prince George

Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Northern Health Authority.

Individuals that bring care concerns to the PCQO can expect that their concern will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.
Agency
Northern Health
Physical Address

299 Victoria Street, Prince George, BC V2L 5B8

Phone Numbers
Toll Free Line: 1-877-677-7715
Main Fax: 250-565-2640
Eligibility
Open
Application Process
Compliments or care concerns can be addressed to the person who provided the service, or to the manager of the service area. If a concern remains unresolved after discussing the issue with the service area, contact the Patient Care Quality Office for assistance.
Hours
Monday
08:30 - 16:30
Tuesday
08:30 - 16:30
Wednesday
08:30 - 16:30
Thursday
08:30 - 16:30
Friday
08:30 - 16:30
Closed statutory holidays
Main Website: https://www.northernhealth.ca/contact/patient-care-quality-office
Languages
English
Service delivery
In Person
Coverage Area
Prince Rupert and Coast Ts'msyen
Haida Gwaii
North Peace
South Peace
Fort Nelson
Coast Mountain
Kitimat Haisla
Hazelton
Prince George
Robson Valley-McBride and Valemount
Mackenzie
Quesnel
Vanderhoof
Bulkley Valley Witset
Fort St. James
Lakes District-Burns Lake
Accessibility
Wheelchair accessible