Hospital Resource Centre

CIBC Centre for Patients and Families

Provides information and personal assistance to help individuals and families make informed choices about their health before, during, and after a hospital stay. Offers information on diseases, conditions, symptoms, and medical tests as well as help with navigating the health care system and accessing community resources.

Agency

Vancouver Coastal Health

899 West 12th Avenue, Vancouver, BC V5Z 1M9

Hospital Resource Centre at Vancouver General Hospital - Jim Pattison Pavilion

Phone Numbers

Business Line: 604-875-5887

Eligibility

Open

Application Process

Call or email for more information.

Monday

10:00 - 17:00

Tuesday

10:00 - 17:00

Wednesday

10:00 - 17:00

Thursday

11:00 - 18:00

Friday

10:00 - 17:00

Closed for lunch 12:30 - 13:30

Main Email: centreforpatients@vch.ca

Main Website: https://www.vch.ca/en/service/hospital-resource-centres

Languages

English

Service delivery

In Person

Coverage Area

Vancouver

Accessibility

Wheelchair accessible

Other programs provided by Vancouver Coastal Health

Need health advice?

Call toll-free in B.C., 8-1-1, or 7-1-1 for the deaf and hard of hearing to get personalized assistance. Speak to a navigator who can guide you to reliable health information or connect you with a health professional. Translation services are available in over 130 languages.