Provides after-hour emergency service to recipients of income assistance when local ministry offices are closed. Services provided include meeting an emergency need for lodging and transportation to people who qualify for income assistance based on financial eligibility. Assistance provided is short term and only intended to meet the immediate emergency need until the recipient or applicant can contact the local ministry office either the next morning or following the weekend.
Requests for transportation to or from a medical facility may also be given provided there is a valid reason given for travel after hours and or there is an endorsement or confirmation for the request from a medical or health professional.
Call toll-free in B.C., 8-1-1, or 7-1-1 for the deaf and hard of hearing to get personalized assistance. Speak to a navigator who can guide you to reliable health information or connect you with a health professional. Translation services are available in over 130 languages.
