Patient Care Quality Complaints

Provides information on the process to file a formal complaint about the quality of any health care service that a patient, client or resident received, or expected but did not receive, from a health authority. Contact the Patient Care Quality office in your region for assistance.

Agency

Ministry of Health

Patient Care Quality Complaints - Virtual

Toll Free Line: 1-866-952-2448

Application Process

See website for Patient Care Quality office locations and phone numbers. \n\nIf you have already contacted a Patient Care Quality Office and are unsatisfied with how a complaint has been handled, a review may be requested. See the Request a Review web link for further information.

Eligibility

Open

Main Website: https://www.patientcarequalityreviewboard.ca/complaints.html

Information Website: https://www.patientcarequalityreviewboard.ca/requestreview.html

- Request a Review

Service delivery

Virtual

Other programs provided by Ministry of Health

Need health advice?

Call toll-free in B.C., 8-1-1, or 7-1-1 for the deaf and hard of hearing to get personalized assistance. Speak to a navigator who can guide you to reliable health information or connect you with a health professional. Translation services are available in over 130 languages.