Patient Care Quality Office

Patient Care Quality Office

Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Interior Health Authority.

Individuals that bring care concerns to the PCQO can expect that their concern will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.
Agency
Interior Health

505 Doyle Avenue, Kelowna, BC V1Y 0C5

Patient Care Quality Office at Kelowna Community Health & Services Centre
Toll Free Line: 1-877-442-2001
Main Fax: 250-870-4670
Application Process
See website for guidance in submitting feedback. Call or email the Patient Care Quality Office for assistance or for an in person appointment.
Eligibility
Open
Main Website: https://www.interiorhealth.ca/information-for/patients-and-visitors/patient-care-quality-office
Service delivery
In Person

Other programs provided by Interior Health