Patient Care Quality Office
Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Northern Health Authority.
Individuals that bring care concerns to the PCQO can expect that their concern will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.
Individuals that bring care concerns to the PCQO can expect that their concern will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.
Agency
299 Victoria Street, Prince George, BC V2L 5B8
Patient Care Quality Office at 299 Victoria Street, Prince George
Toll Free Line:
1-877-677-7715
Main Fax:
250-565-2640
Application Process
Compliments or care concerns can be addressed to the person who provided the service, or to the manager of the service area. If a concern remains unresolved after discussing the issue with the service area, contact the Patient Care Quality Office for assistance.
Eligibility
Open
Main Email:
patientcarequalityoffice@northernhealth.ca
Service delivery
In Person